How long will my order take to arrive? Orders are dispatched within 24 hours. Once shipped, delivery typically takes 2 to 7 working days, and may take longer for international or remote locations within India.
Do you offer returns or exchanges? We offer store credit for eligible returns. For full details, click here: Returns & Shipping Policy
How can I track or get support regarding my order? For questions about your order or delivery timelines, you can email us at hello@hamelin.co or call +9187963 06637. This is also the contact for return pickups.
International orders
Do you ship internationally? Yes, international orders are accepted. Delivery time may vary depending on the location.
Do I have to pay customs duties? Customs duties, if applicable, are to be paid by the customer as per their country's regulations.
Can we return/exchange international orders? Returns/exchanges are not currently available for international orders, except in exceptional cases such as a lost courier shipment.
Bulk Orders & Corporate Gifting
Yes, we do offer discounts for bulk gifting, and we also provide custom gifting solutions. For more info, reach out to corporate.sales@hamelin.co or call +91 87963 06637.
